At Ellis CPA Firm, the health and well-being of our clients, employees and communities is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being responsive to the needs of our clients as the situation evolves.
Effective today, we have closed our physical office and our staff will now work 100% remotely. For years our staff has worked part time from our physical office and the rest of the time remotely from home. With all the advances within software, it’s no longer a challenge to do everything 100% remotely. We don’t have to learn anything new because we’ve been doing it for years. We were one of the first CPA firms offer remote work access. Very few CPA & tax firms have followed.
Getting in touch with us.
The best way to reach us will continue to be by email or text.
Main office email: email@example.com
You can continue to expect the same great service you have come to expect. Your favorite staff, indeed, 100% of our staff, will still be with us. The biggest change is phone calls. You will be able to leave voicemail messages, which we will check regularly. But the quickest way to reach us will be by email or text. We’ll immediately schedule conference calls or Zoom meetings as requested or needed. Everyone you need to talk to will be available.
We recommend not mailing us any physical documents. We strongly encourage you to use your online Client Portal at https://elliscpafirm.com/, additionally you can send documents to firstname.lastname@example.org via Dropbox, fax (those come to us as an email attachment), or simply attach them to an email (please do so securely for your identity’s safety). Our staff is available to help walk you though how to use any of these options. We will do our best to check incoming physical mail periodically, but we may not be available to check it daily. If you are an employer who has not moved their payroll to direct deposit, we highly recommend getting this in place this week.
If you have friends & associates working with a land-based tax firm, tell them about us. Referrals are always welcomed.